Support

Need help with Ringside? Write to us and we will help. We read every message and aim to reply within a few business days.

Email support@lambdainteractive.xyz

What to include

A good report lets us fix things faster. Please tell us:

• what happened and what you expected;
• the steps that lead to it;
• your device model and its operating system version;
• the game version, shown in Settings;
• a screenshot, if you can.

Common questions

How do I restore a purchase?

Open the Shop or Settings and tap Restore purchases. You need to be signed in to the same Google Play or App Store account you used to buy. Remove ads is tied to that account.

I lost my progress

Progress is stored on your device. If you removed the app, cleared its data or switched phones, the progress is gone unless cloud save was available in your version and you were signed in. Write to us and we will check what we can do.

Ads do not load

Sometimes no ad is available. Wait a minute and try again, and check your internet connection. Ads and purchases need to be online, the rest of the game does not.

I do not get notifications

Make sure Notifications is on in the game’s Settings and that Ringside may send notifications in your device settings. The game never sends them between 22:00 and 08:00 and sends at most three a day.

I found a bug

Thank you. Email us with the details listed above. Please do not use the bug for an advantage until it is fixed.

How do I delete my data?

In the game, open Settings and choose Reset progress to delete your progress on the device and in the cloud save. To ask us to delete anything else we hold, follow the steps under Delete your data in the privacy policy.

Business and press

Use the same address, support@lambdainteractive.xyz.